Terms & Conditions

By accessing or using the Cluster Auto Parts platform, you agree to these Terms & Conditions. If you are using the platform on behalf of a business, you confirm that you are authorised to bind that business to these terms. If you do not agree, please do not use the platform.

You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You agree to provide accurate information, keep it up to date, and notify us promptly of any unauthorised use. Trade pricing may be subject to account verification and approval.

We aim to describe parts, specifications, compatibility, and fitment information as accurately as possible. However, this information is provided for reference and may contain errors or change without notice. You are responsible for confirming that a part is correct for your application before ordering.

Prices and availability may vary and are subject to change without notice. Pricing may depend on your verified trade account and tier. We reserve the right to correct pricing errors and to limit or decline quantities.

An order constitutes an offer to purchase. All orders are subject to acceptance and confirmation by us, and to stock availability. We may cancel or refuse an order at our discretion, including where a pricing or product error has occurred.

TODO (Legal Review Required): Add order acceptance, payment, delivery, cancellation, and returns terms specific to your operations.

Requests for quotation are provided for your convenience. A quotation is an estimate and does not constitute a binding offer unless expressly confirmed by us in writing. Quotations may be subject to validity periods, minimum quantities, and availability.

The platform and its content, including branding, text, graphics, and software, are owned by or licensed to Cluster Auto Parts and are protected by applicable intellectual-property laws. You may not copy, reproduce, or create derivative works without prior written permission. Third-party brand names and marks remain the property of their respective owners.

To the maximum extent permitted by law, the platform is provided “as is” without warranties of any kind. We are not liable for indirect, incidental, or consequential damages arising from your use of the platform or reliance on product information.

TODO (Legal Review Required): Confirm liability caps and warranty disclaimers permissible under applicable law.

You agree not to:

• Use the platform for unlawful, fraudulent, or infringing purposes.
• Attempt to gain unauthorised access to systems or other accounts.
• Interfere with, disrupt, or overload the platform or its infrastructure.
• Scrape, harvest, or misuse catalog, pricing, or account data.

These Terms & Conditions are intended to be governed by the laws of the applicable jurisdiction, with disputes subject to the competent courts of that jurisdiction.

TODO (Legal Review Required): Specify the governing law and jurisdiction (e.g. the applicable Emirate and UAE federal law) after legal review.

For questions about these terms, contact us via the contact section of our website.

TODO (Legal Review Required): Add the registered business name, address, and trade licence / VAT details.