Returns & Refunds

Please do not send parts back without first contacting Cluster Auto Parts and receiving return instructions. This helps us identify the order, confirm the appropriate process, and provide the correct destination or documentation.

Return eligibility, inspection requirements, applicable conditions, and any exclusions depend on the order, product, quotation, and applicable law. Order-specific terms communicated at the time of sale take priority where they apply.

Signed-in customers can raise or follow up on an order-related request through Order Support. You can also contact us through the website. Include the order reference, the part involved, and a description of the issue.

If a refund is approved, the method and timing will be confirmed as part of the resolution and may depend on the original transaction, applicable order terms, and any required inspection or adjustment. We do not store full payment-card information in the storefront.

Automotive parts can depend on vehicle, engine, model year, and application details. Please provide accurate fitment information when requesting a quote or placing an order. If you are unsure about a part, contact us before ordering so our team can help review the available information.